Barvero

Draft — pending Australian legal review

This document is a working draft prepared to guide development. It has not been reviewed by an Australian legal practitioner, is not legal advice, and must be reviewed and finalised before Barvero accepts payments from or onboards real customers.

Refund & Cancellation Policy

Draft — last updated 25 July 2026. This policy explains cancellations and refunds for the Barvero subscription, operated by Aero Studio.

1. Cancelling

You can cancel anytime from Settings → Manage billing, which opens the Stripe Customer Portal. Cancellation takes effect at the end of your current paid month; you keep access until then, and your business data is preserved.

2. Refunds

  • Monthly subscription fees are generally non-refundable for the current period once billed.
  • If you believe you were charged in error, contact us within 14 days and we will investigate and correct genuine billing mistakes.
  • Nothing here limits your rights under the Australian Consumer Law, including remedies where a service is not supplied with due care or as described.

3. Failed payments

If a renewal payment fails, we retain your data and provide a grace period during which you can update payment details before paid features are limited. Your business is never deleted automatically.

4. Contact

Billing enquiries: support@aerostudio.au.

[Legal review required: confirm refund timeframes, GST/tax-invoice handling and Australian Consumer Law wording before publishing.]